I take a collaborative approach to developing and implementing solutions for clients, tailoring to their specific needs and situation.
Jay has nearly 20 years of experience in default management. He has specific experience in front end collections, repossession, dialer management, default strategy, incentive program design, and regulatory compliance. Since joining Bridgeforce in 2011, Jay has been a core team member in a diverse range of projects, including project management support, policy and procedure documentation, vendor system selection and implementation and underwriting scorecard validation.
Jay’s most recent project documented over 250 operational procedures for a financial institution, including enhancements to ensure consumer protection regulatory compliance across 15 lines of business.
A proud lifelong Rhode Islander, Jay has a passion for traveling the world, and helping others do the same.