Integrating Digital Experiences for Collections
Customers increasingly prefer to interact with their financial institutions digitally – why not use these preferences in the collections spaces, too? At a CBA LIVE session in the Default Forum, Bridgeforce and Nuance shared digital insights to financial services executives on the following:
- How digital advances in the consumer landscape affect collections.
- How the industry is adopting technology into collections and where you fit in.
- The steps and best practices you can take to get started or advance your journey.
- How to collect digitally and the benefit it brings.
Download the full conference presentation to learn more about this session.