Fraud Prevention

Fraud Constantly Evolves—and So Should You

Fraud costs over US$5 trillion globally each year. And, the FTC reported that Americans can attribute $182 million in fraud losses to COVID-19—just from January to November. With staggering losses that increase year-over-year, staying a step ahead can be a challenge.

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    An estimated US$9.5 million is lost each minute – we know you’re scrambling to keep operations moving while adjusting strategies to be as nimble as the fraudsters.  Often, you need to quickly take stock in your operation and identify or rectify any blind spots. As we have done for other clients for years, we can do this for you.

    Bridgeforce will assess and re-design your fraud program so that you can proactively reduce fraud and minimize negative impacts to the customer experience. Our independent view of the fraud landscape can bridge overarching strategies, analysis of specific fraud rules, new technologies and industry best practices within your organization.

    Our Services
    Fraud Health Check
    See the true picture with independent action-orientated assessments
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    Process Analytics: Redesign and Mapping
    Our consultants dive deep to ensure your process is documented and audit-ready
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    Rules Analysis and Expansion
    Do you know if your fraud rules are working effectively?
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    Technology Assessment and Integration Analysis
    We help you move at the speed of fraud technology to stay ahead of attacks
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    Our Impact
    Setting a Vision for a New Fraud Platform
    The client had recently initiated an assessment of their fraud product offerings to ultimately develop and implement a strategic vision for a next generation fraud platform.  They were challenged with obtaining buy in from key stakeholders within the organization and the efforts had stalled. The client was in need of a third-party that would provide... View Article
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    Our Impact
    Fraud in a Changing Disputes Landscape
    As dispute volumes rise and regulatory requirements grow in complexity, furnishers must keep up with the changing landscape. The CFBP advised this year that 61% of complaints were due to “incorrect information on the credit report,” which can include identity theft. In our latest infographic, we have gathered surefire methods for fraud inclusion in the... View Article
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    Our Impact
    Identity Theft & 5 Tips for Improvement
    Protect Yourself and Your Customers with Help from Bridgeforce We understand that your resources are likely strained due to multiple competing priorities. Bridgeforce provides the additional support necessary to address your fraud needs – from identity theft to friendly fraud – allowing you to maintain focus on other critical efforts. Our abilities include: Proprietary Fraud Health Check... View Article
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    Bridgeforce made sure that our customers receive a high-value experience and best-in-class journey by consistently supporting [the project] with new operational and technical opportunities.
    Fraud Executive, Top 10 Bank
    Benefits of our Services
    More informed decision making
    Independent assessments for operations, governance and strategy
    Cost reduction for fraud loss and operational expense
    Process redesign and implementation for smoother procedures
    Increased efficiency and a better customer experience
    System oversight of improved technology and/or process
    Quicker technology implementation with immediate value
    Support technology implementation
    Meet Our Fraud Experts
    Dave Sanders
    Dave Sanders
    Senior Program Manager, Fraud Practice Lead
    John Sanders
    John Sanders
    Managing Partner and CEO, Bridgeforce Consulting
    Michelle Macartney
    Michelle Macartney
    Managing Partner, U.S. Practice

    Follow us and join the conversation

    Recently, Senior Programme Manager Alan Glencorse completed a mortgage collections assessment for a client that included the evaluation of digital self-service tools and development of the associated business case, identification of process improvements and simplification of the Quality Assurance framework. As a Bridgeforce Strategy and Execution specialist with over 35 years of industry experience, Alan routinely helps clients implement sustainable change in their organizations. Before his days with Bridgeforce, Alan worked for RBS, holding various positions ranging from Head of Business Lending Operations to Business Owner of a credit workflow system for SME lending. Alan describes himself as a petrolhead and, when not meeting with clients, he enjoys anything to do with cars, driving, and motorsport. Bridgeforce uses top performers in the industry like Alan to achieve the results that matter to you. Explore how Alan and our consultants like him can ensure that your investment spend is delivering real benefits for your organization. https://bit.ly/2RG20SF  
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