Using Mobile Banking to Boost Debt Collections
December 11, 2019
There’s no denying that the signs on the collections journey all point to digital. If you’re unsure of which digital channel to implement for immediate results, consider mobile. Home telephones are outdated, so contacting delinquent customers is no longer as easy as dialing a number. The mobile trend is only going to continue to grow, with 60-75% of Gen X and younger using exclusively cell phones in their households. Couple this with mobile banking’s steady rise and plenty of opportunities exist for you. Our latest infographic explores the growing digital and mobile space and offers some ways to get started.