Things You Know—And Things You Don’t—About Digital Collections
June 20, 2019
Generational portfolio diversification, diminishing effectiveness of outbound dials, and increasingly pervasive regulatory controls are evolving customer collections activities. At the insideARM First Party Summit, Bridgeforce shared this presentation to help collections professionals rethink how digital can be used to interact with — and even incent — customers to maximize interaction value and increase pay rates.
Bridgeforce can help your organization launch or leverage a successful mobile banking app that effectively engages with customers most likely to use it. From assessing risk and organizing policies and procedures to identifying and creating a positive customer journey, Bridgeforce experts are here to ensure your success