Default Management

Our team has deep default management experience across all major product types giving us the skills and experience to address current and emerging trends within the entire ecosystem.

Areas We Assist

  • Contact/Dialer Optimization
  • Digital Collections
  • Income / Loss Forecasting
  • MIS Reporting (KPIs, KRIs)
  • Organizational Design and Staffing Optimization
  • Process Optimization & Process Re-Design
  • QA and Call Monitoring Programs
  • Regulatory Remediation
  • Scorecard Development and Validation
  • Specialty (Bankruptcy, Foreclosure, Probate)
  • Strategy Design and Decision Sciences (e.g. treatment strategies)
  • Training (New Hire, Ongoing)
  • Vendor Management (Agency, Debt Buyer, Attorney

The Default Management Ecosystem

Bridgeforce addresses people, default process, default performance and controls and emerging default technologies and tools.