Compliance & Operational Risk

Bridgeforce has a proven track record in solving critical operational risk and regulatory compliance issues when it matters most. We identify practical solutions to maintain control and compliance. Bridgeforce has supported clients in the following key areas:

Sample Service Offerings

  • Regulatory Exam Preparation and Audit Readiness (e.g. CFPB, OCC, FRB, FDIC, FTC)
  • Issue Remediation, including resolution of issues cited in Internal Audits, MRAs, and Consent Orders
  • Compliance Management System Assessment and Enhancement
  • Creation of Policies, Procedures, and Process Maps
  • First and Second Line Testing Program Creation
  • Organizational Culture Change
  • Process and Control Redesign & Implementation
  • QA/QC Program Development
  • Targeted Risk Assessments
  • Third Party Vendor Management Program

Sample Engagements

  • MRA and Audit Finding Resolution Support

    What We Did: Supported multiple clients across multiple products to enable rapid and sustainable resolution of open MRAs and audit findings.

  • First Line of Defense Assessment and Enhancement

    What We Did: Completed an assessment and significantly enhanced a large bank’s first line of defense in advance of a regulatory audit, with a focus on mortgage servicing and originations

  • Mortgage Default Management Consent Order Remediation

    What We Did: With a team of 50+ FTE, managed daily BAU activities of over 10 work streams while developing, testing, executing, and certifying a high number of remediation activities in a short period of time to close audit findings and meet Consent Order requirements.