John JensenJohn Jensen

Director, U.S. Practice

John manages teams focused on operational performance assessments and regulatory compliance of financial institutions. He has been a senior executive experienced in operational risk management of retail and mortgage collection centers, technology management, and default credit risk for over fifteen years. A Marine Corps veteran, John served as a Naval Aviator with ten years of service prior to his roles in banking.

His focus at Bridgeforce includes managing projects surrounding all facets of consumer reporting management and regulatory compliance. Prior to Bridgeforce, John served as Head of Retail Collections, Retail Collections Analytics and Technology for T.D. Bank N.A., where he managed collection strategy, portfolio sales, internal performance business reviews, loss forecasting, data warehouse development and technology supporting collections operations.

Speaking Topics of Interest:

  • Default Management Operations
  • Default Technology Operations and Implementations
  • Specialty Collections Operations, Loss Mitigation, Foreclosure and Bankruptcy
  • Compliance Management, Default and Retail/Mortgage Servicing
  • Collection Modeling and Strategy